Synergy Shoptique’s return policy makes it easy to return your online purchase item(s)!
When returning an online purchase, you must FIRST complete the CONTACT US form indicating the reason for return within 7 days (US) or 14 days (International) from receipt of delivery.
Once your refund request is received via CONTACT US form, a store representative will contact you via email to follow up with return instructions.
If the return is approved, be sure that ALL the original tags are attached, and return the item odor and stain free.
Only regular price online items will be issued a full refund within 7 days of refund request after we receive the item back. Synergy Shoptique will not provide return shipping cost. The customer is responsible for the return shipping cost.
Please note that sale and clearance items DO NOT qualify for a refund or store credit.
Final clearance items, sunglasses, accesories, jewelry and body suits do not qualify for store credit, returns or exchanges.
The return process is pretty straightforward.
International Returns: Unfortunately, Synergy Shoptique does not offer refunds for items purchased online.
Banking institutions may take an additional 3-5 business days to process and post the credit to your account.
Original shipping fees are not refundable.