Refund policy

REGULAR PRICE PURCHASES CAN BE RETURNED WITHIN 7 DAYS OF PURCHASE DATE WITH ORIGINAL TAGS AND NO ODORS, STAINS, OR TEARS.

When returning an online AND shipped purchase, you must FIRST email synergyshoptique@yahoo.com within 7 days (US).

Once your refund request is received via email, a representative will contact you via email to follow up with return instructions.

Be sure that ALL the original tags are attached, and the return item is odor and stain free for an even exchange or store credit.

Regular price items qualify for store credit only. No cash refunds.

Please note that all sale and clearance items DO NOT qualify for store credit or exchange.

Final clearance items, sunglasses, accesories, jewelry and body suits do not qualify for store credit, returns or exchanges.

Synergy Shoptique does not pay for return shipping. The customer is responsible for the return shipping cost.

If items are returned to be exchanged the customer will be subject to paying the return shipping fees.

International Returns: Unfortunately we can not provide a return label for international orders. You will be responsible for all customs duties, taxes and shipping charges associated with both the original purchase and return.

International customers have up to 14 days from the delivery date to return qualified unused, undamaged and unaltered merchandise ( free of makeup, deodorant, or wear) for a store credit.

Please note that this policy is strictly enforced and all orders that have exceeded the above stated time frames will not qualify for a store credit or refund!!

Synergy Shoptique does not offer exchanges for items purchased online or in store. No in-person drop offs will be accepted at our store.

Original shipping fees are not refundable.